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This privacy policy (“Privacy Policy”) describes how, Diamond Hand App and its subsidiary (together “we,” “us,” and “our”), collect, use and disclose any personal information provided to us through mobile application, and other online services (collectively, the “Services”) and when you otherwise interact with us, such as through our customer service channels. A “user” or “you” refers to anyone who accesses, browses, or in any way uses the Services. By using the Services, you acknowledge and consent to our practices described below.
We are committed to protecting your privacy and preserving your trust. Please carefully review this Privacy Policy.

Personal Information We Collect and Process

We collect and determine the purposes and means of the processing of certain information that may personally identify you (“Personal Information”) when you use our Services, like when you sign up for an account, otherwise interact with or communicate with us. We may also receive, and process Personal Information controlled and stored by third parties with your consent.

Personal Information we collect includes, among other things, your contact data such as your email address, mailing address, and telephone numbers. Profile data such as your username and password, investments made by you and your interests, preferences, and feedback.

Usage information such as information about how you access and use our Services, your actions on the Services, including your interactions with others on the Services, photos or media you upload to the Services, comments and posts you make in our public discussion forums, and other content you may provide.

Technical Data such as IP (internet protocol) address, ISP (internet service provider), the web browser used to access the Services, the time the Services were accessed, which web pages were visited, operating system and platform, a mobile device-type identifier, and other technology on the devices you use to access our Services (“Technical Data”). We may also access your photo and camera roll our mobile application with your permission.

Additional information such as information that you submit via customer support, or other similar means and any other information you provide to Diamond Hand.

Information Provided in Feed

Some of the investment opportunities and related pages presented through the Services include publicly accessible discussion forums and other pages on our mobile application allow for public comment and discussion (collectively, “Public Comment”). You should be aware that any information you provide in these forums may be read, collected, and used by the general public. Information that you disclose in any of these forums is unencrypted, public information, and there is no expectation of privacy or confidentiality there. Please refrain from disclosing any Personal Information about yourself or anyone else in these discussion forums.

If you choose to post a Public Comment, we may use that Public Comment for marketing purposes, including through our social media. If you subsequently delete or make your Public Comment private, we will discontinue any subsequent use, but cannot retract previous re-publications of your previously posted Public Comment.

How We Share and Use Your Personal Information

We may share Personal Information you provide to us with our affiliated entities (“Affiliated Entities”). If the Services you use are exclusively provided by one of our Affiliated Entities, you have the right to limit the other Affiliated Entities from contacting you for marketing purposes (“Affiliate Marketing”). Examples of Personal Information that we may share for Affiliate Marketing include your user name, email address and phone number.

In addition to some of the specific uses of Personal Information we describe in this Privacy Policy, we collect and process Personal Information in order to: (i) deliver and improve our Services; (ii) manage user accounts and provide customer support; (iii) perform research and analysis about the use of the Services; (iv) develop, display, and track content and advertising tailored to your interests on the Services and other websites, including providing our advertisements to you when you visit other websites or mobile applications; (v) diagnose or fix technology problems; (vi) automatically update the Services; (vii) verify your identify and prevent fraud or other unauthorized or illegal activity; (viii) enforce or exercise any rights (ix) provide users with statistics on how they use the Services relative to other anonymous users; (x) comply with applicable laws and legal obligations; and (xi) perform functions or services as otherwise described to you at the time of collection.

If you choose to make an account, we provide private messaging services between registered-users of our mobile application; while we do not monitor these messages, we will periodically select a few to review for compliance and audit purposes; therefore, you should assume any message you send through our website or mobile application may later be accessed by our staff or our regulators for compliance or audit purposes.

How We Transfer Your Personal Information

The Services are maintained in the United States of America. Personal Information that you provide us may be stored, processed and accessed by us, our staff, sub-contractors and third parties with whom we share Personal Information in the United States of America. We may also store Personal Information in locations outside the direct control of Diamond Hand (for instance, on servers or databases co-located with hosting providers).

Although we welcome users from all over the world, by accessing the Services and providing us with your Personal Information, you consent to and authorize the export of Personal Information to the United States and its storage and use as specified in this Privacy Policy. Note the laws of the United States might not be as comprehensive or protective as laws in the country where you live.

Security and Storage of Your Personal Information

We follow industry privacy and data security standards as required under applicable data security rules and regulations (“Data Protection Laws”) to protect Personal Information submitted to us, both during transmission and once we receive it. We routinely review our security procedures to consider appropriate new technology and methods. Please be aware, however, that no method of transmission over the Internet, or method of electronic storage, is free of risk. Therefore, we cannot guarantee that your Personal Information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We disclaim all responsibility and liability for unauthorized access to our servers and systems.

We will retain your Information for as long as your account is active or is needed to provide you the Services and may retain your Information after you discontinue use of the Services provided there is a legal basis to do so. We will retain and use your Information as necessary to comply with our legal obligations, including to meet our regulatory obligations, to resolve disputes, and to enforce our agreements.

User Access Right

Under certain Data Protection Laws, you may have the right to request access to your Personal Information where your Personal Information is controlled by Diamond Hand. Such rights may include:

  • The right to request that your Personal Information be corrected.

  • The right to request that your Personal Information be deleted from Diamond Hand’s systems. This process is also referred to as the ‘right to be forgotten’. Diamond Hand will comply with this request except where Diamond Hand is required by law or regulation to keep your Personal Information. In such circumstances Diamond Hand will advise you as to this legal or regulatory obligation.

  • Where Diamond Hand relies on your consent to process your Information controlled by Diamond Hand, you may have the right to withdraw such consent to further use your Information.

  • In certain circumstances, you may have the right to object to Diamond Hand processing your Information. For example, you may unsubscribe from marketing messages or blogs to which you consented and subscribed by following the unsubscribe link or instructions contained in such message or blogs.

  • In certain circumstances, you may have the right to request that Diamond Hand transfer Personal Information that you have provided to us to a third-party.

  • The right to file a complaint with the local data protection regulator if you believe that Diamond Hand has breached Data Protection Laws when using your Personal Information.

  • The right to request access to Information collected and controlled by Diamond Hand by sending an email to:

Your California Privacy Rights

If you are a California resident, under the California Consumer Privacy Act (“CCPA”) you have additional rights regarding your Personal Information.

Right to Know. You have the right to know and see what Personal Information Diamond Hand has collected about you over the preceding 12 months, including:

  • The categories of Information Diamond Hand has collected about you;

  • The purposes for collecting your Information in accordance with the Services;

  • The commercial purposes for collecting your Information;

  • The categories of third parties with whom Diamond Hand has shared your Information; and

  • The specific pieces of Information Diamond Hand has collected about you.


Right to Delete. You have the right to request that Diamond Hand delete the Information we have collected from you.

Deletion of your Information is not an absolute right, however. There are exceptions under which we may retain your Information and where we are not required to delete your Information.

If you are a California resident and would like to exercise your rights in accordance with the CCPA, you may contact Diamond Hand via email at

Special Notice Regarding Minors

Diamond Hand respects the privacy of children of all ages and in particular recognizes the sensitivity of Personal Information concerning children under the age of 18 (“Minors”) and therefore provides this special notice to parents and legal guardians regarding the collection and use of Personal Information collected from Minors. The Services are not directed toward Minors. If you are under the age of 18, you may not use or access the Services. If we discover that a Minor has provided us with Personal Information, we will use commercially reasonable efforts to delete such Minor’s Personal Information from our system and close their user account. In some instances, we may be required to retain a Minor’s Personal Information in a limited capacity to comply with regulatory requirements.

Changes to Our Privacy Policy

We reserve the right, in our sole discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Any changes or updates will be effective immediately upon posting to this page. You should review this Privacy Policy regularly for changes. Your continued use of our Services following the posting of any changes to this Privacy Policy means you consent to such changes.

How to Contact Us

For support and all other privacy related questions, please email us at

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